Return Policy

At One More Chapter, we strive to ensure our customers are completely satisfied with their purchases. Below are the guidelines for returning new and used books purchased from our store.

1. General Return Conditions

  • Receipt Required: A valid receipt or proof of purchase is required for all returns and exchanges.

  • Return Period: Returns must be made within 30 days of the purchase date. After this period, we cannot accept returns or offer refunds.

  • Condition of Books: Books must be returned in the same condition as when purchased. New books must be in original, unmarked, and undamaged condition. Used books must be in the same condition as at the time of purchase, with no additional damage or markings.

2. Returning New Books

  • Full Refund: New books returned within 30 days with a receipt will be eligible for a full refund.

  • Exchange: New books can be exchanged for another book of equal or lesser value within 30 days of purchase.

  • Damaged Items: If the new book was damaged upon receipt, please contact us immediately for a replacement or refund.

3. Returning Used Books

  • Refund: Used books returned within 30 days with a receipt will be eligible for a refund. The refund amount will be based on the original purchase price.

  • Exchange: Used books can be exchanged for another used book of equal or lesser value within 30 days of purchase.

  • Condition: Used books must be returned in the same condition as when purchased. We cannot accept returns of used books that have been further damaged or marked.

4. Non-Returnable Items

The following items cannot be returned or exchanged:

  • Gift cards

  • Sale items or items marked as final sale

  • Books with obvious signs of use (beyond the condition at the time of purchase)

  • Any item not in its original condition, is damaged, or missing parts for reasons not due to our error

5. Online Purchases

  • Return Shipping: If you need to return a book purchased online, please contact us at onemorechapterbooksellers@gmail.com for return instructions. Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item received.

  • Processing Time: Please allow 5-10 business days for us to process your return once we receive it. Refunds will be issued to the original payment method.

6. Contact Us

If you have any questions about our return policy, please contact us at:

  • Email: onemorechapterbooksellers@gmail.com

Thank you for shopping at One More Chapter. We appreciate your business and are here to ensure you have a positive experience.

Last updated: 7/8/2024